Fixed price or Time & Material? Over the last few years, I've accompanied dozens of IT projects where this question became a point of contention – often before even a single line of code was written. Purchasing departments insist on fixed prices because budget certainty simply isn't negotiable. Project leaders simultaneously know that requirements in complex software projects will inevitably change. The result: contracts that are formally "successfully" fulfilled but delivered past the actual need.

When 25 minutes of downtime can mean seven-figure revenue losses

Friday morning, 5 December 2025. Once again, thousands of websites worldwide display nothing but "500 Internal Server Error". Once again, Cloudflare is the culprit. And once again – just as on 18 November – it catches businesses completely unprepared.

The latest outage lasted officially about 25 minutes, but affected around 28% of all HTTP traffic that Cloudflare processes. The November outage was significantly more severe: for over four hours, services like ChatGPT, X (formerly Twitter), Discord, PayPal and countless other platforms were unreachable. Cloudflare themselves called it the worst outage since 2019.

The mandate is clear: "We need a new ERP system." Perhaps support for your current system is ending. Perhaps your processes have become so convoluted that nobody can make sense of them anymore. Or you're a growing company starting with a proper ERP for the first time. The goal is clear—but how do you get from a blank page to a tender that actually delivers what you need?

The Problem with OKR Tools in Practice

Over the past few years, I have supported several OKR implementations – from retail corporations to mid-sized companies. A recurring pattern emerged: enthusiasm for OKRs was there, the methodology was convincing, but implementation stalled at an unexpected point – when selecting the tool.